Progress Place
Site: Progress Place Mental Health Services - Toronto - Sherbourne Street
Service: The Warm Line
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Record #:
MET8709
Last Full Update:
10 Jul 2025
Contact Information
| Office Phone | 416-960-9276, 416-960-WARM ; Text: 647-557-5882 |
| Website | https://www.warmline.ca |
| Social Media |  Facebook,  LinkedIn,  Instagram |
Site Information
| Located In Community | Toronto |
| Address & Map | Toronto, ON Canada |
| Mailing Address | Toronto, ON Canada |
| Physical Access | Unknown; contact for information |
Description and Service Details
| Description (Service) | A confidential and anonymous service for adults with mental health and substance use concerns or individuals who are experiencing loneliness and isolation. The program is operated by peers with lived experience and can offer a friendly, empathetic ear. Service is offered by telephone, texting and online chat. Additional details
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| Hours | Telephone Hours: Mon-Sun 6 pm-12 am Text / Chat Hours: Mon-Sun 6 pm-12 am |
| Areas Served | Ontario |
| Eligibility | Ages: 18 year(s) - 99 year(s)
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| Application | No referral is needed. Please call, text for visit the website to access the online chat. Phone number is free for individuals are calling from the Greater Toronto Area or who have free long distance calling. |
| Languages | English |
| Fees | Contact for information |
Categories and Classification
| Service Categories | Talklines/Warmlines ~ Mental Illness/Emotional Disabilities ; Peer Mental Health Support Services |
| Older Adult Main Categories | ABUSE & CRISIS INTERVENTION ; COMMUNITY HEALTH |
| Older Adult Sub-Categories | Distress Lines ; Mental Health |
