Programs that provide information for people needing assistance in determining whether they qualify for a Carbon Tax Rebate, a tax-free amount that helps individuals and families offset the cost of higher prices at the pump, or the increased costs of heating, or any other place where "carbon taxes" are being collected. Some provinces and territories that have their own carbon tax may or may not offer a rebate to their residents. In other provinces/territories without their own carbon tax program, residents can claim the federal Canada Carbon Rebate.

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Programs that provide information and guidance for individuals who need to understand the federal tax laws as they apply to people in their situation.

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Programs that provide information and guidance for people who need to understand the property tax laws as they relate to individuals in their situation. Most provinces have provisions for property tax relief, but they vary widely in form. Some jurisdictions levy the tax and provide a true refund of all or a portion of the paid tax; some exempt the property altogether; some defer the property tax until after the death of the owner and then recoup the tax from the proceeds of the sale of the property; some have a blanket exemption in which all property owners over the age of 65 are exempt from all property taxes regardless of income; and some allow a tax credit to be applied toward the income tax for qualified property owners. In the latter situation, individuals not paying income tax may receive a refund of the property tax credit amount or no refund at all, depending on the tax laws of the jurisdiction. Most provinces determine eligibility for property tax relief by looking at combinations of age, income, disability and veteran status.

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Programs that provide information and guidance for individuals who need to understand the provincial/territorial tax laws as they apply to people in their situation.

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Programs that provide information for people who are renting about the rent rebate or tax credit programs that are available to people in their situation. Some programs are limited to people who meet age, disability, income and residency criteria, while others are available to all renters.

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Programs that provide information about provincial/territorial government taxes that are imposed on the retail sale of goods and services. Sales tax is generally a percentage of the sales price and is collected by the seller or service provider at the point of sale and remitted directly to the province/territory. Also included are programs that provide information about the sales tax (GST/HST) credit which is a tax-free quarterly payment that helps individuals and families with low and modest incomes offset all or part of the GST or HST that they pay.

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Programs that provide telephone information for taxpayers who want to listen to prerecorded information about any of a variety of tax types, order tax forms, check the status of their refund, establish a monthly payment plan for outstanding tax liabilities, get information about available tax assistance programs, obtain assistance in completing their tax forms or request information or assistance on other related issues. Also included are organizations that make tax information available via a website on the Internet.

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