The federal program that is responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights as established by the federal tax system. Duties include informing the public of its rights and responsibilities; communicating requirements of the law to the public; assisting taxpayers in complying with the laws and regulations; and taking those enforcement actions necessary for fair, effective and impartial tax administration. Activities include ensuring satisfactory resolution of taxpayer complaints; providing taxpayer services and education; determining, assessing and collecting internal revenue taxes; determining pension plan qualifications and exempt organization status; and preparing rulings and regulations to supplement the provisions of Canada Revenue Agency regulations.

[ View Programs and Services (2) ]

Programs at the local level that are responsible for administering and enforcing tax laws and related statutes established by the local jurisdiction. Activities include advising taxpayers of their rights and responsibilities under local tax law; determining, assessing and collecting local tax payments; pursuing unpaid local taxes; and responding to local taxpayer complaints.

[ View Programs and Services (4) ]