Programs that attempt to reduce the incidence of intimidation, property crimes and violence against individuals on the basis of their real or perceived race, religion, ethnicity, national origin, gender, sexual orientation, gender identity or disability through a variety of educational interventions that focus on making people aware of the problem, encouraging people to actively condemn behaviours that promote hate crimes, and helping to develop cultural sensitivity in communities that are experiencing tension or where incidents have already occurred.

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Programs that provide a hotline, website or other mechanisms that the public can use to anonymously report information about the activities of individuals who have planned or committed acts of violence or intimidation against people on the basis of their real or perceived race, religion, ethnicity, national origin, gender, sexual orientation, gender identity or disability. Hate crimes have an impact that lingers, and extends beyond the specific victim. They make members of minority communities fearful, angry and suspicious, and raise tensions that can divide and polarize neighbourhoods, towns and cities.

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