Programs that offer workshops, discussion groups and other types of training which focus on the knowledge and interpersonal skills that participants may need in order to work and live comfortably and effectively with people, for example, who have different cultural or religious backgrounds or sexual orientations, or who live with disabilities or represent a different age group. The training typically helps participants clarify their own values and attitudes and understand how these condition their expectations of and reactions to others. It may also include material that addresses the similarities and differences between two (or more) specific cultures and helps participants understand the perspectives, customs, history, use of language and other aspects of the other culture in order to help prevent cultural differences from becoming barriers to communication, interaction and appreciation.

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Mutual support groups whose members are immigrants, refugees, temporary workers and other newcomers. The groups meet in-person, by telephone or via the Internet; and allow participants to share their experience, strengths and hopes to solve the problems they have in common and to address the cultural transition and quality of life issues that affect them all.

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Programs that support and celebrate the diversity of the community's social, artistic and intellectual inheritance.

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Multipurpose centres that serve as focal points for specific ethnocultural groups within the community and which offer, at a single location, a wide variety of services and activities that are structured to meet the social, educational, economic, recreational and other needs of participants in ways that are culturally appropriate.

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