Programs, which may be available via the Internet, that help people who have lived in Canada the requisite period of time prepare for the examination they must pass to become citizens. Practice questions may be available.

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Programs that provide emotional support, information and guidance in a variety of settings for individuals, often refugees or other immigrants, who are experiencing stress, confusion and other feelings which result from difficulty adjusting to the language, customs, values and other aspects of a culture that is different than their own. Counselling may be available in the individual's primary language.

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