Organizations that arrange for or provide transportation for individuals whose points of origin and destinations are within their community or other nearby communities. These organizations also provide information for the public about rates, schedules and routes for these services.

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Programs that provide supportive services including information and emergency assistance for tourists, travellers or other visitors who have encountered problems, need directions or trip planning services to reach a destination or require information about the local transportation system.

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Programs that provide route information and other details needed for local or regional travel. Services may include driving or cycling directions; information about transportation options; help in choosing the mode of transportation that best fits a particular trip or schedule; and/or personalized assistance in planning a one-time trip or a new commute including transit routes for available bus, train, subway and ferry services, with time and connection details, and needed maps and schedules.

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Programs that issue bulletins to update the public about the flow of traffic on the roads and highways. The reports pinpoint the location of traffic accidents, disabled vehicles, construction and other problems that are causing stoppage or slowing on the freeways; estimate clearance time; and suggest alternate routes for travellers. Also included are programs that provide information about traffic conditions in response to specific requests.

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Programs that issue bulletins to inform the public of dangerous road conditions or road and bridge closures that are due to wind, rain, snow, landslides, earthquakes or other problems caused by the weather or other natural phenomena.

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