Health Services Appeal and Review Board

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Record #: ONT00072
Last Full Update: 11 Aug 2025

Contact Information

Office Phone 416-327-8512
Toll Free Phone 1-866-282-2179
TTY Phone 416-326-7889 or 1-877-301-0889
Fax 416-327-8524
E-Mail hsarb@ontario.ca
Website www.hsarb.on.ca

Site Information

Site Location Toronto (Old Toronto)
Located In Community Toronto Downtown Central
Address & Map
151 Bloor St W, 9th Fl
Toronto, ON M5S 1S4
 
View Google Map
Intersection Avenue Rd and Bloor St W
Physical Access Fully Accessible

Agency Information

Legal Status (30) Provincial Government
Established 1998
Funding Provincial - MHLTC

Description and Service Details

Description (Service) Independent review board which handles appeals involving health care services in Ontario

Decisions that can be appealed or reviewed by the board include:
  • OHIP coverage
  • eligibility and amount of community services
  • orders of Medical Officers of Health and public health inspectors
  • orders and decisions regarding long-term care homes
  • decisions regarding the licensing of independent health facilities

Board handles reviews and appeals under 12 different laws:
  • Ambulance Act
  • Commitment to the Future of Medicare Act, 2004
  • Healing Arts Radiation Protection Act
  • Health Facilities Special Orders Act
  • Health Insurance Act
  • Health Protection and Promotion Act
  • The Connecting Care Act, 2019 (formerly the Home Care and Community Services Act)
  • Immunization of School Pupils Act
  • Integrated Community Health Services Act (formerly the Independent Health Facilities Act)
  • Laboratory and Specimen Collection Centre Licensing Act
  • Fixing Long-Term Care Act, 2021 (formerly the Long-Term Care Homes Act)
  • Private Hospitals Act
Hours Mon-Fri 8:30am-5pm
Areas Served Ontario
Boundaries Ontario
Eligibility No restrictions
Application No referral required * call for more information * appeals must be mailed within 30 days of receiving the decision
Languages English ; French

Categories and Classification

Service Categories Provincial/Territorial Health Insurance Appeals/Complaints
Older Adult Main Categories LEGAL / GOVERNMENT
Older Adult Sub-Categories Advocacy for Seniors

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