Retirement Homes Regulatory Authority

Record #: ONT00071
Last Full Update: 16 Nov 2025

Contact Information

Office Phone 416-440-3570
Toll Free Phone 1-855-275-7472 (1-855-ASK-RHRA)
Fax 1-855-631-0170
E-Mail info@rhra.ca
Website http://www.rhra.ca/en/

Site Information

Site Location Yonge-Bay Corridor
Located In Community Toronto Downtown Central
Address & Map
55 York St, Suite 700
Toronto, ON M5J 1R7
Intersection York St and Wellington St W
Physical Access Fully Accessible

Agency Information

Legal Status (50) Non Profit
Established 2010
Primary Executive Lucy Becker, Registrar and Chief Executive Officer by Interim
Funding Private

Description and Service Details

Description (Service) Not-for-profit organization that oversees the regulation, inspecting and licensing of retirement homes in Ontario * responds to calls about harm to retirement homes residents

Directory of retirement homes available on website
Areas Served Ontario
Boundaries Ontario
Eligibility No restrictions
Application Call or visit website
Languages English ; French
Fees licensee fees for regulators

Categories and Classification

Service Categories Adult Residential Facility Complaints ; Adult Residential Facility Licensing
Older Adult Main Categories HOUSING ; LEGAL / GOVERNMENT
Older Adult Sub-Categories Advocacy for Seniors ; Retirement Homes