Oakville. ServiceOakville

Site: Oakville Town Hall

Service: Municipal Services

Record #: OAK4760
Last Full Update: 09 Mar 2026

Contact Information

Office Phone

905-845-6601

TTY Phone 905-338-4200; 
Bell Relay 1-800-855-0511
Fax 905-815-2025
E-Mail service@oakville.ca
Website https://www.oakville.ca/town-hall/contact-us/
Social Media Facebook Facebook, LinkedIn LinkedIn, X (Twitter) X (Twitter), YouTube YouTube, Instagram Instagram, Bluesky Bluesky

Site Information

Site Location Inside front entrance
Located In Community Oakville
Address & Map
Oakville Town Hall
1225 Trafalgar Rd
Oakville, ON L6H 0H3
Intersection Trafalgar Rd and Iroquois Shore Rd
Mailing Address c/o ServiceOakville 
Oakville Town Hall 
1225 Trafalgar Rd 
Oakville, ON L6H 0H3
Physical Access Fully Accessible

Agency Information

Description (Agency)

A centralized customer service for telephone, email and in-person inquiries for all services offered by the Town of Oakville

Legal Status (10) Local Government
Established 2011
Funding City / Town

Description and Service Details

Description (Service)

A centralized customer service centre providing telephone, email, online, and in‑person support for accessing Town of Oakville services

  • staff assist with submitting and tracking service requests, reporting concerns, applying for permits, registering for programs, and connecting with municipal departments
  • one streamlined service counter is available at Town Hall, with options to schedule in‑person or video appointments with specific departments
  • phone support is available during business hours for general inquiries, and 24/7 for urgent public‑safety concerns such as malfunctioning traffic signals or road hazards
  • many services are avialble online
Hours
  • Mon-Fri 8:30 am-4:30 pm
  • 24/7 for urgent public‑safety concerns
Areas Served Oakville
Eligibility

No restrictions

Application

No application required

Languages English ; Interpretive Services - available upon request
Fees Donation ; None

Categories and Classification

Service Categories City Government Information Services ~ Government Services Issues ; Internet Information Resources ~ Government Services Issues
Older Adult Main Categories LEGAL / GOVERNMENT
Older Adult Sub-Categories Government - Municipal

Agency Overview

Services at this Location