As of May 1, 2025, care-A-van service will be free for all registered adult users with a PRESTO card

A service for people with disabilities who are unable to use conventional transit

• residents must register to use the service and fulfill the eligibility requirements
• passengers needs are met through accessible vehicles
• service is supplemented with local taxi providers

• Office Mon-Fri 8:30 am-4:30 pm
• Service Mon-Fri 6 am-12 midnight, Sat 7 am-12 midnight, Sun and statutory holidays 8 am-8 pm

Any resident who has completed an application for the service and met the eligibility requirements (information provided in the application form will be used to determine eligibility)

• application form is available online
• applications must be certified by a medical practitioner and submitted for approval
• once registered, passengers may book a ride via telephone with the care-A-van office, via automated phone, web, or app
• registration can be on a temporary or permanent basis
• Children, youth, adults and seniors ride free with a valid PRESTO card