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Record #:
MHH0786
Last Full Update:
04 Mar 2025
Contact Information
| Office Phone | 905-890-1000 |
| Toll Free Phone | 1-833-979-9779 |
| ONFriendlyCalls@redcross.ca | |
| Website | www.redcross.ca/how-we-help/community-health-services-in-canada/friendly-calls-program |
| Social Media |  Bluesky,  Facebook,  Flickr,  Instagram,  TikTok,  X (Twitter),  YouTube |
Site Information
| Site Location | Mississauga (Gateway) |
| Located In Community | Mississauga |
| Address & Map | 5700 Cancross Court Mississauga, ON L5R 3E9 |
| Intersection | Hurontario St (Hwy 10) and Matheson Blvd W |
| Physical Access | Fully Accessible |
Agency Information
| Legal Status | (50) Non Profit |
| Funding | Donations |
Description and Service Details
| Description (Service) | Friendly Calls Program is available across Ontario and registration is through email only * telephone calls are made on a regular basis by trained Red Cross volunteers who provide supportive listening, social interaction, emotional support, encourage healthy coping strategies, and suggest well-being resources and community connections to other existing services to the call recipients * home and community care clients over the age 65 are prioritized, but this service is extended to any adult who may benefit from a friendly call to help reduce anxiety, depression, or loneliness * calls can range from a two-minute safety check-in to a longer social chat |
| Hours | Mon-Fri 9am-5pm |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | Any adult 18+ but priority is given to home and community care clients over the age of 65 |
| Application | Registration is required * sign up form available online |
| Languages | English |
| Fees | Free |
Categories and Classification
| Service Categories | Telephone Reassurance |
| Older Adult Main Categories | HOME SUPPORTS |
| Older Adult Sub-Categories | Friendly Visiting/Phone Reassurance |
