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Record #:
MHH0360
Last Full Update:
01 Dec 2023
Contact Information
Office Phone | 905-827-8800 |
Toll Free Phone | 1-800-387-7127 |
Fax | 905-827-3390 |
aoliver@acclaimhealth.ca | |
Website | acclaimhealth.ca/programs/social-supports/tele-touch/ |
Contact Form | acclaimhealth.ca/contact |
Social Media | ![]() ![]() ![]() ![]() ![]() |
Primary Contact | Denise Severin-Prior, Care Manager; Phone: 905-827-8800 ext 2106; Email: dseverin-prior@acclaimhealth.ca |
Site Information
Site Location | Oakville (West Oakville) |
Located In Community | Oakville |
Address & Map | |
Intersection | Bronte Rd and Speers Rd |
Physical Access | Fully Accessible |
Agency Information
Legal Status | (50) Non Profit |
Primary Executive | Kelly McWilliams, Chief Executive Officer; Email: kmcwilliams@acclaimhealth.ca |
Alternate Executive | Patricia Blakeley, Director, Community Support Services; Phone: 905-827-8800 ext 2300; Email: pblakeley@acclaimhealth.ca |
Funding | Ontario Health (Central) ; United Way Halton & Hamilton ; Halton Region * Donations |
Description and Service Details
Description (Service) | A telephone reassurance program where volunteer callers phone lonely, isolated or frail older adults, providing friendly conversation, security and reassurance * volunteers call according to a pre-arranged schedule * if the volunteer is unable to reach the client, the agency will follow up until we establish that the client is safe and sound * volunteer opportunities available (apply online) * also provides security check-in calls |
Hours | Mon-Fri 7am-11pm (Customer service) |
Areas Served | Halton Region |
Boundaries | Halton Region |
Eligibility | Older adults (65+) living in their own home or a retirement home who are socially isolated and lonely * no diagnosis of dementia * reside in Halton, have valid Ontario Health Card and have no communicable diseases |
Application | Self-referral, family, friends or service providers * online referral form available |
Languages | English |
Fees | Free |
Categories and Classification
Service Categories | Telephone Reassurance ; Volunteer Opportunities |
Older Adult Main Categories | HOME SUPPORTS |
Older Adult Sub-Categories | Friendly Visiting/Phone Reassurance |