Ontario Energy Board

Site: Toronto

Service: Ontario Electricity Support Program

Record #: MET7731
Last Full Update: 16 Jan 2025

Contact Information

Office Phone 1-855-831-8151, OESP Contact Centre
TTY Phone 1-800-855-1155
E-Mail help@ontarioelectricitysupport.ca
Website www.ontarioelectricitysupport.ca/
Social Media LinkedIn LinkedIn, YouTube YouTube

Site Information

Located In Community Toronto
Address & Map
2300 Yonge St
27th Fl
Toronto, ON
Canada M4P 1E4
Mailing Address Box 2319, 2300 Yonge St 
Toronto, ON 
Canada M4P 1E4
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Underground parking

Description and Service Details

Description (Service)

Ontario Electricity Support Program: monthly credit reduction to the electricity bill of eligible households

  • credit amount is determined by the number of household members and the combined household after-tax income
  • households with indigenous members, electric heating, or electricity intensive medical devices may receive a higher credit
  • 2 years of support is available to most applicants
  • Ontario Works and Ontario Disability Support Program recipients are already eligible and must apply through their caseworker
    Hours Mon-Fri 8:30 am-5 pm
    Areas Served Ontario
    Eligibility
    • low-income customers of electricity distributors within Ontario
    • persons 65 years of older, or recipients of a CPP disability pension, may be eligible for up to 5 years of support
    • recipients of the low-income energy assistance program - emergency financial assistance (LEAP EFA) may also be eligible
    Application Apply online - current OESP recipients must reapply for the higher credit
    Languages English, French
    Fees None

    Categories and Classification

    Service Categories Utility Assistance
    Older Adult Main Categories FINANCIAL ASSISTANCE
    Older Adult Sub-Categories Assistance Programs

    Agency Overview