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Record #:
MET5691
Last Full Update:
10 Apr 2025
Contact Information
| Office Phone | 416-364-4144, Administration only |
| Toll Free Phone | 1-888-364-1210, Administration only |
| TTY Phone | 1-833-286-9865, Administration only ; 1-866-863-7868, Crisis Support and Shelter Intake |
| Crisis Phone | 1-866-863-0511, Call helpline toll free or #7233 (#SAFE) ; 416-863-0511, Call helpline or #7233 (#SAFE) |
| Fax | 416-364-0563, Administration only |
| Website | http://www.awhl.org |
| Social Media |  Facebook,  Instagram |
Site Information
| Mailing Address | PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |
Description and Service Details
| Description (Service) | Provincial telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
|
| Hours | Telephone counselling Mon-Sun 24 hours Administrative office Mon-Fri 9 am-5 pm |
| Areas Served | Ontario |
| Eligibility | Ages: 16 year(s) and up
Assaulted/abused women 16 years and older Residency Requirements: Ontario |
| Application | Call or visit website for information
|
| Languages | Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing) |
| Fees | None |
Categories and Classification
| Service Categories | Adult Child Sexual Abuse Survivor Counselling ~ Women ; Domestic Violence Hotlines ; Internet Information Resources ~ Abused Women ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Shelter Information Services ~ Abused Women ; Specialized Information and Referral ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women |
| Older Adult Main Categories | ABUSE & CRISIS INTERVENTION |
| Older Adult Sub-Categories | Abuse (Domestic/Sexual) ; Distress Lines |
