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Record #:
MET5690
Last Full Update:
10 Apr 2025
Contact Information
| Office Phone | 416-364-4144, Administration only |
| TTY Phone | 1-866-299-0008, Crisis Line |
| Crisis Phone | 1-866-299-1011 |
| Website | http://seniorssafetyline.ca/ |
| Social Media |  Facebook,  Instagram |
Site Information
| Mailing Address | PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |
Description and Service Details
| Description (Service) | Telephone crisis and support line and online chat, includes emotional support, safety planning and information and referrals |
| Hours | Telephone crisis support Mon-Sun 24 hours Online live chat Mon-Fri 8 am-4 pm |
| Areas Served | Ontario |
| Eligibility | Ages: 55 year(s) and up
Senior survivors of current or past abuse
Open to all older adults, including women, men, and people who are non-binary, two-spirit, trans or gender-queer (including lesbian, gay, bisexual, straight individuals), as well as individuals with disabilities, persons of colour, and immigrants and refugees Information also available to relatives, friends, neighbours, caregivers and service professionals |
| Application | Call or visit website for online chat |
| Languages | Interpretive services available for over 200 languages |
| Fees | None |
Categories and Classification
| Service Categories | Elder Abuse Hotlines ; General Crisis Intervention Hotlines ~ Older Adults ; Internet Information Resources ~ Older Adults ; Specialized Information and Referral ~ Older Adults |
| Older Adult Main Categories | ABUSE & CRISIS INTERVENTION |
| Older Adult Sub-Categories | Abuse (Domestic/Sexual) ; Crisis Intervention ; Distress Lines ; Elder Abuse |
