Canadian Hearing Services

Site: Toronto Regional Office

Service: Canadian Hearing Services, Toronto Regional Office

Record #: MET4778
Last Full Update: 02 Oct 2023

Memos and Bulletins

Public Comments Formerly known as Canadian Hearing Society

Contact Information

Office Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-833-203-4422
E-Mail info@chs.ca
Website www.chs.ca
Primary Contact Wayne King, Employment Services

Site Information

Located In Community Toronto
Address & Map
271 Spadina Rd
Toronto, ON
Canada M5R 2V3
Mailing Address 271 Spadina Rd 
Toronto, ON 
Canada M5R 2V3
Physical Access Fully accessible - Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible building including main entrance ; Designated parking in underground parking lot close to elevators

Description and Service Details

Description (Service)
  • hearing aid clinics open
  • core services offered virtually continuing to provide emergency support services
  • Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
  • Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca


Multiservice agency for adults who are Deaf, Deafened, or hard of hearing
  • audiology and speech-language pathology
  • communication devices
  • hearing aid services and hearing tests
  • support for coping with hearing loss
  • American Sign Language (ASL) classes for individuals and businesses
CHS Interpreting Services -- professional ASL interpreters for medical, legal, business, employment, social and government services

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students

Also site for head office
Hours Mon-Fri 9 am-5 pm
  • Ontario Interpreter Services -- Mon-Thu 8 pm-8 pm, Fri 8 am-5 pm
  • Emergency Interpreter Services -- Mon-Sun 24 hours
  • Counselling Services Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility Varies by program
Application Contact organization for service
Languages Other - Other languages may be available
Fees None - no fees for Counselling Services ; Vary for different services

Agency Overview


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