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Record #:
MET0908
Last Full Update:
27 Jan 2025
Contact Information
| Office Phone | 1-877-330-4343, Toll free |
| TTY Phone | 1-833-902-9399 |
| Fax | 1-888-566-7582 |
| info@ombudsman-veterans.gc.ca | |
| Website | www.ombudsman-veterans.gc.ca/en |
| Social Media |  Facebook,  Instagram,  LinkedIn,  YouTube |
Site Information
| Located In Community | Toronto |
| Address & Map | |
| Mailing Address | PO Box 66 Charlottetown, PE Canada C1A 7K2 |
| Physical Access | Not Applicable |
Agency Information
| Legal Status | (40) Federal Government |
Description and Service Details
| Description (Service) | Reviews and investigates complaints by Veterans Affairs clients and facilitates client access to Veterans Affairs programs and services |
| Hours | Mon-Fri 8:30 am-4:30 pm |
| Areas Served | Ontario |
| Eligibility | Clients of Veterans Affairs Canada who feel they have been treated unfairly, and who have not been able to resolve the problem through the usual channels |
| Application | Complaints can be submitted online |
| Languages | English, French |
| Fees | None |
Categories and Classification
| Service Categories | Government Complaints/Government Ombudsman Offices ~ Veteran/Military Personnel Issues |
| Older Adult Main Categories | LEGAL / GOVERNMENT ; VETERANS SERVICES |
| Older Adult Sub-Categories | Advocacy & Support ; Advocacy for Seniors ; Government Programs |
