Bell TTY Relay Services

Site: Toronto

Service: Accessibility services centre

Record #: MET0082
Last Full Update: 20 Sep 2024

Contact Information

Office Phone 1-800-310-2355, ask for Accessibility Services Centre
Toll Free Phone 1-800-855-0511, Bell Relay Services (voice to TTY)
TTY Phone 1-800-268-9242, Accessibility Services Centre
Crisis Phone 711, TTY to voice
E-Mail accessible@bell.ca
Website www.bell.ca/Accessibility_services/Bell_TTY_relay_service

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Canada
Mailing Address PO Box 8787 
Downtown Station 
Le Sud-Ouest, QC 
Canada H3C 4R5
Physical Access Not applicable

Agency Information

Legal Status (60) Commercial

Description and Service Details

Description (Service) Bell Relay Services -- operator facilitates calls between users of TTY and voice

Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal
Hours Bell Relay and IP Relay Mon-Sun 24 hours 
Accessibility Services Centre Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Bell Relay -- open to all; must be Bell home phone subscriber for IP Relay service
Application Call or email
Languages English, French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available for Bell Relay; IP Relay free to place calls in North America; for more details, contact Bell

Categories and Classification

Service Categories Specialized Telecommunications Equipment
Older Adult Main Categories COMMUNITY HEALTH ; HOME SUPPORTS
Older Adult Sub-Categories Medical Equipment/Supplies ; Vision & Hearing

Agency Overview