Bell TTY Relay Services
Site: Toronto
Service: Accessibility services centre
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Record #:
MET0082
Last Full Update:
20 Sep 2024
Contact Information
| Office Phone | 1-800-310-2355, ask for Accessibility Services Centre |
| Toll Free Phone | 1-800-855-0511, Bell Relay Services (voice to TTY) |
| TTY Phone | 1-800-268-9242, Accessibility Services Centre |
| Crisis Phone | 711, TTY to voice |
| accessible@bell.ca | |
| Website | www.bell.ca/Accessibility_services/Bell_TTY_relay_service |
Site Information
| Located In Community | Toronto |
| Address & Map | |
| Mailing Address | PO Box 8787 Downtown Station Le Sud-Ouest, QC Canada H3C 4R5 |
| Physical Access | Not applicable |
Agency Information
| Legal Status | (60) Commercial |
Description and Service Details
| Description (Service) | Bell Relay Services -- operator facilitates calls between users of TTY and voice Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal |
| Hours | Bell Relay and IP Relay Mon-Sun 24 hours Accessibility Services Centre Mon-Fri 8:30 am-5 pm |
| Areas Served | Ontario |
| Eligibility | Bell Relay -- open to all; must be Bell home phone subscriber for IP Relay service |
| Application | Call or email |
| Languages | English, French |
| Fees | Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available for Bell Relay; IP Relay free to place calls in North America; for more details, contact Bell |
Categories and Classification
| Service Categories | Specialized Telecommunications Equipment |
| Older Adult Main Categories | COMMUNITY HEALTH ; HOME SUPPORTS |
| Older Adult Sub-Categories | Medical Equipment/Supplies ; Vision & Hearing |
