Canadian Telecommunications Association

Site: Find Location

Service: TEXT with 9-1-1

Record #: IMP0387
Last Full Update: 03 Mar 2025

Contact Information

Office Phone

613-233-4888

Fax 613-233-2032
E-Mail info@textwith911.ca
Website https://www.textwith911.ca/en/home/

Site Information

Located In Community Ottawa
Address & Map
Ottawa, ON
Canada K2P 2H9
Mailing Address Ottawa, ON 
Canada K2P 2H9
Physical Access Not Applicable - Online/Web Service

Description and Service Details

Description (Service)

Service providing 9-1-1 call centres with the ability to converse with a deaf, deafened, hard of hearing or speech impaired (DHHSI) person during an emergency that require a response from police, fire, or emergency medical services, using text messaging.

Hours

There are no office hours

Areas Served Canada
Eligibility

Individuals part of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community in Canada * Individuals must register for the service with their wireless service provider and must own a cell phone that is compatible with the program

Application

Information on service availability can be found online at the website.

To register, contact your wireless service provider * a list of direct links to wireless service providers' web pages on Text 9-1-1 is also available

Languages English; French
Fees None

Categories and Classification

Service Categories 911 Services ~ Communication Impairments ; 911 Services ~ Hearing Loss
Older Adult Main Categories COMMUNITY HEALTH
Older Adult Sub-Categories Vision & Hearing

Agency Overview


Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.