HSR Public Transit
Site: HSR Customer Service Centre
Service: HSR Customer Centre Services
Record #:
IMP0235
Last Full Update:
08 May 2025
Contact Information
| Office Phone | 905-528-4200 ; 905-546-2489, Trip planning, Mon-Sun 7:30am-8pm |
| hsrserve@hamilton.ca | |
| Website | https://www.hamilton.ca/home-neighbourhood/hsr/riding-hsr/hsr-customer-service |
| Social Media |  Facebook |
Site Information
| Located In Community | Hamilton |
| Address & Map | 36 Hunter St E Hamilton, ON Canada L8N 3W8 |
| Mailing Address | 2200 Upper James St RR 1 Mount Hope, ON Canada L0R 1W0 |
| Physical Access | Partially Accessible |
Description and Service Details
| Description (Service) | Provides current information for all schedules, routes, and fares. Purchase tickets, passes, and reload PRESTO cards. Some transit passes for eligible residents are available at a discounted fee. Phone line accepts comments and complaints about HSR services, suggestions, and lost and found. Visit website for details. |
| Hours | Mon-Fri 8:30 am-4:30 pm * Phone line Mon-Fri 8 am-4 pm |
| Areas Served | Hamilton (City of) |
| Eligibility | Open to all |
| Application | Contact for information |
| Languages | English |
| Fees | Service Fees vary, contact for details |
Categories and Classification
| Service Categories | Bus Transportation System Complaints ; Local Bus Services |
| Older Adult Main Categories | DRIVING & TRANSPORTATION |
| Older Adult Sub-Categories | Public Transit |
