Contact Information
| Office Phone | Office 1: 1-800-206-7218, English, toll free ; Office 2: 1-800-808-6352, French, toll free | 
| TTY Phone | 1-800-529-3742, Toll free | 
| Website | www.canada.ca/en/services/benefits/ei.html | 
Site Information
| Located In Community | Ottawa | 
| Address & Map | |
| Mailing Address | Ottawa, ON  Canada  | 
					
| Physical Access | Not Applicable | 
Description and Service Details
| Description (Service) | Temporary financial assistance and support in finding new employment 
 Basic benefit rate is 55% of average insured earnings up to a maximum amount. In 2022, the maximum amount is $638 per week. 
 Special Benefits: 
 Maternity or parental benefits 
 For individuals without access to the Internet, or facing other barriers, a Service Canada Outreach Support Centre is available by phone at 1-877-355-2657 Mon-Fri 8:30 am to 4 pm  | 
					
| Hours | Telephone information service Mon-Sun 24 hours call Mon-Fri 8:30 am-4:30 pm to speak to an agent  | 
					
| Areas Served | Canada | 
| Eligibility | 
  | 
					
| Application | Apply online at https://www.canada.ca/en/services/benefits/ei/ei-apply-online.html * it takes approximately 60 minutes to complete the application A checklist of information needed to apply and of when to apply is available on the website A benefits finder is also available on the website  | 
					
| Languages | English; French | 
Categories and Classification
| Service Categories | Career Change Counselling ; Employment Insurance ; Employment Insurance ~ COVID-19 ; Job Information ; Vocational Assessment | 
| Older Adult Main Categories | FINANCIAL ASSISTANCE | 
| Older Adult Sub-Categories | Assistance Programs | 
							
							
						