ServiceOntario - Halton Region

Site: Burlington - West Service Counter

Service: Provincial Government Services

Record #: BTN1355
Last Full Update: 01 Nov 2023

Memos and Bulletins

Public Comments

NOTE: health card services are not available at this location for those with a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date

  • call 1-866-532-3161 for more details

Driver and vehicle functions not accessed through ServiceOntario include:

  • new drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here
  • drivers 80 and older, see Senior Driver Renewal Program here
  • International Driver's Permit, see Canadian Automobile Association here 
  • Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here (snow vehicle permit and sticker is provided by ServiceOntario)

Contact Information

Office Phone Recorded information line 905-639-6691
Toll Free Phone ServiceOntario 1-800-267-8097
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/page/serviceontario
Social Media Facebook Facebook, Twitter Twitter

Site Information

Located In Community Burlington
Address & Map
Burlington Power Center Plaza
1250 Brant St, Unit 9A
Burlington, ON L7P 1X8
Intersection Brant St and North Service Rd
Physical Access Fully Accessible

Agency Information

Description (Agency)

Provides a single point of contact for core provincial government services and documents to individuals and businesses in the province of Ontario

Legal Status (30) Provincial Government
Funding Provincial ; Fees

Description and Service Details

Description (Service)

ServiceOntario provides access to Ontario government information and services – online, in person and by phone

  • many services can be completed online, see website for more details

The Burlington West Service Counter provides the following in person services:

  • driver's licenses
  • vehicle permits, and plates
  • accessible parking permit
  • driver and vehicle records
  • health card and insurance (OHIP)
  • organ and tissue donation
  • photo card
  • Commissioner of Oaths
Hours

Mon-Fri 9 am-5 pm

Areas Served Burlington ; Waterdown
Eligibility Ages: 16 year(s) and up
Application

Walk-in appointments are available but limited due to high demand

  • to book an appointment see website
Languages English ; French
Fees Service - fees vary ; will accept Visa, MasterCard, debit, or cash

Categories and Classification

Service Categories Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Government Services Issues ; Provincial/Territorial Health Insurance Applications
Older Adult Main Categories LEGAL / GOVERNMENT
Older Adult Sub-Categories Government - Provincial

Agency Overview

Similar Service(s)