Burlington. Transit

Site: Customer Service

Record #: BTN0325

Last Full Update: 12 Sep 2024

Memos and Bulletins

Public Comments

New Customer Service Location: Burlington GO Station, 2101 Fairview St

the former Downtown Terminal is open on reduced hours only until April 12, 2025

Subsidized Passes for Low-Income Transit (SPLIT) Program provides free monthly bus passes to low-income students and adults, see separate listing here

Contact Information

Office Phone	Customer Service 905-639-0550; Specialized Transit 905-639-5158
Toll Free Phone	1-877-213-3609 ext 7154
Fax	905-335-7878
E-Mail	contactbt@burlington.ca
Website	burlingtontransit.ca
Social Media	X (Twitter)

Site Information

Located In Community	Burlington
Address & Map	Burlington GO Station 2101 Fairview St Burlington, ON L7R 0E5
Intersection	Brant St and Fairview St
Mailing Address	c/o Administration Offices 3332 Harvester Rd Burlington, ON L7N 3M8
Physical Access	Fully Accessible

Agency Information

Description (Agency)	Public transportation bus service, operated by the City of Burlington
Legal Status	(10) Local Government
Primary Executive	Catherine Baldelli, Director of Transit; Phone: 905-639-0550
Funding	City / Town ; Fees

Description and Service Details

Description (Service)	Offers: fixed routes throughout the city routes with connections to Hamilton, Oakville and GO Transit routes Specialized Transit for riders with mobility needs, for more information see separate listing here Route Maps and Schedules: for route maps and schedules, see website for trip planning and real-time schedule information, see myride.burlingtontransit.ca Fares: see website Full PRESTO services available at Customer Service
Hours	Customer Service: Mon-Fri 8 am-6 pm Sat 10 am-2 pm Transit Service: see website for regular and holiday hours
Areas Served	Burlington ; Hamilton (City of) - connections (downtown) ; Oakville - connections
Eligibility	No restrictions
Application	No application required
Languages	English
Fees	Service - fare payment by PRESTO card or cash (exact change) ; Free fares for: children 12 and under youth ages 13–19 weekdays after 6 pm and all day on weekends adults 65 and older all day, every day (PRESTO card required)

Categories and Classification

Service Categories	Local Bus Services ; Local Transit Passes ; Public Transit Authorities
Older Adult Main Categories	DRIVING & TRANSPORTATION ; LEGAL / GOVERNMENT
Older Adult Sub-Categories	Government - Municipal ; Public Transit

For more services available in your community, you can also search the Halton Community Services Directory