Access Personal Support

Site: Burlington

Service: In Home Care Services

Record #: BTN0168
Last Full Update: 20 Apr 2026

Contact Information

Office Phone 905-777-2411
Toll Free Phone 1-855-777-2411
After Hours Phone 1-800-279-8850
Fax 905-632-3101
E-Mail info@apsont.com
Website https://accesspersonalsupport.com
Contact Form accesspersonalsupport.com/#contact-form
Social Media LinkedIn LinkedIn
Primary Contact Melissa Adams, Managing Director

Site Information

Located In Community Burlington
Address & Map
5115 Harvester Rd, Unit 12A
Burlington, ON
Canada L7L 0A3
Intersection Appleby Line and Harvester Rd
Physical Access Not Applicable - service provided in client's home

Agency Information

Description (Agency)

A commercial in-home care agency

Legal Status (60) Commercial
Funding Fees

Description and Service Details

Description (Service)

Provides services to:

  • children
  • older adults
  • persons with dementia
  • persons with disabilities

Provides services in

  • homes
  • hospitals
  • retirement communities
  • assisted living homes
  • long-term care facilities
  • schools
  • offices

Veterans Affairs Canada approved Veterans Independence Program (VIP) provider 

Services include:

Non-emergency medical transportation - to medical appointments, trips from and between hospitals, to nursing homes, etc. for individuals requiring a wheelchair or gurney transportation

Activities of daily living assessment - provides an evaluation of an individual's capacity for self-care and their ability to function independently in the context of everyday living

Rehabilitation Services

  • massage therapy - provides treatment services to stretch and loosen muscles, increase blood and lymphatic circulation, improve mobility, and reduce stiffness and pain
  • occupational therapy - provides individualized evaluations and customized plans to improve an individual's ability to perform daily activities
  • physical therapy - provides an evaluation of joint motion, muscle strength, etc. and utilizes therapeutic properties to improve circulation, strengthen muscles, reduce pain and restore mobility
  • speech and language pathology - provides comprehensive diagnostic and treatment services for individuals who have language disorders or speech impairments

Health Care Services

  • home health care - nurses provide necessary medical services in the homes of individuals who are aged, ill or convalescing
  • in home hospice care - provides a full range of supportive services in their own homes for terminally ill individuals who are in the final stages of their illnesses and for their families
  • palliative care - provides for the comprehensive management of an individual's needs to help them achieve the best possible quality of life through relief of suffering, control of symptoms, etc.
  • podiatry/foot care - provides comprehensive preventive, diagnostic, and treatment services for individuals who have diseases of or injuries to the feet

Support Services

  • friendly outreach programs - for individuals who are hospitalized or in another institutional setting, are socially isolated due to disability or old age, or otherwise lack companionship
  • live in companions - helps individuals who are socially isolated due to disability or old age relieve their loneliness by providing a companion who shares the individual's home
  • telephone reassurance - contacts frail elderly individuals, people with disabilities or others who are vulnerable by telephone on a regular basis to ensure their good health and safety
  • escort programs - accompanies individuals who have limited mobility, cognitive impairments or other problems to specified local destinations and provide assistance (may include providing transportation)

 In Home Assistance

  • errand running/shopping assistance - makes short trips to purchase groceries, pick up prescriptions, go to the bank, etc.  
  • homemaker assistance - assumes responsibility for routine household activities such as menu planning, budgeting, shopping, laundry and general household management including light housekeeping
  • in home meal preparation - prepares and serves meals in the home
  • personal care - provide assistance with personal hygiene (bathing, grooming and mouth care), clothing care, ambulation, seating, toileting, changing beds, etc. 

In Home Respite Care

  • adult respite care - provides a brief period of rest or relief for family members, guardians or others who are regular caregivers for dependent adults
  • children's respite care - provide a brief period of rest or relief for parents, grandparents, guardians, family members or others who are regular caregivers for dependent children
Hours

Office Mon-Fri 9 am-5 pm

Service Mon-Sun 24 hours

Areas Served Barrie ; Brant County ; Greater Toronto Area - including Halton Region ; Haldimand County ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Waterloo Region
Eligibility

Older adults and individuals with special needs or disabilities

Application

Contact the office for more details and fees  
 
Contact a local Ontario Health atHome to inquire as to whether you may qualify for OHIP coverage of some of these services:

  • Hamilton Niagara Haldimand Brant at 905-639-5228 or 1-800-810-0000
  • Mississauga Halton at 905-855-9090 or 1-877-336-9090
Languages English ; French ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; German ; Hindi ; Italian ; Polish ; Portuguese ; Punjabi ; Russian ; Somali ; Spanish ; Tamil ; Ukrainian ; Urdu
Fees Service

Categories and Classification

Service Categories Palliative Care ; Adult In Home Respite Care ; Podiatry/Foot Care ; Home Health Care ; Activities of Daily Living Assessment ; Children's In Home Respite Care ; Errand Running/Shopping Assistance ; Escort Programs ; Friendly Outreach Programs ; Homemaker Assistance ; In Home Hospice Care ; In Home Meal Preparation ; Live In Companions ; Massage Therapy ; Non-Emergency Medical Transportation ; Occupational Therapy ; Personal Care ; Physical Therapy ; Speech and Language Pathology ; Telephone Reassurance
Older Adult Main Categories END OF LIFE ; HOME SUPPORTS ; MEMORY LOSS & DEMENTIA
Older Adult Sub-Categories Palliative Care ; In Home Foot Care ; Homemaking ; Nursing Care ; Personal Care ; Rehab & Therapy at Home ; Support for Persons with Dementia